The following conditions apply to all repairs completed by Apple Shack:
By shipping your device to Apple Shack or dropping it off at one of our locations you accept the following terms:
Apple Shack is not associated with Apple in any way. The terms Apple, iPhone, iPad and iPod are all terms that are registered trademarks of Apple in the United States and other countries.
If a logic board or back plate is replaced on your device, the serial numbers will not match. This means that the new serial number will not correspond with your iTunes account.
In order to complete repairs on your device, it is necessary to remove any screen protectors, cases or other accessories. On some occasions removing these devices can result in them becoming unusable. The customer agrees to not hold us liable for any damage to these items. Apple Shack will not replace these items. It is strongly recommended that you remove these prior to shipping or dropping of your device.
Water damaged devices to include water, humidity, sweat, soda and other liquids cannot always be repaired. Apple Shack technicians will do their best to fix your device. If we determine that your device is damaged beyond reasonable repair, then we will mail it back to you.
Any device that has been unlocked or jail broken may have compatibility issues with the new hardware and the devices current software. This can cause possible instabilities at a later time. The customer agrees not to hold Apple Shack responsible for a loss of function due to this incompatibility problem, if it occurs.
Please ensure that you notify Apple Shack of the specific firmware or software version that you want installed on your device, if your device needs to be restored.
Apple Shack is not responsible for any lost data to include but not limited to music, videos, pictures, contacts, calendars, notes, settings or other data stored on your device. It is highly recommended that you back up your data before shipping your device or dropping it off at our facility.
If item is not is not picked up within 30 days, the item is considered abandoned. It will be sold to recoup the costs of repairs completed on said device.
Most devices are covered by a 1 year manufacturers warranty. If you are still within your warranty period, our repairs to your device will void your warranty. However, we can repair every aspect of your device and we offer extended warranties as well. Contact us for further details.
Payment is due upon completion of repair.