Last updated: 3 March 2026
Apple Shack Repair is a trading business operating from Jewry Street, Winchester SO23 8BB, United Kingdom. For the purposes of applicable UK data protection legislation, Apple Shack Repair is the data controller in respect of personal information collected through this website and in connection with the services we provide.
If you have any questions about this policy or our data practices, you can contact us at [email protected] or by writing to us at the address above.
We collect personal information in the following circumstances:
When you submit an enquiry through our contact form, we collect your name, email address, telephone number (if provided), and the content of your message, including information you choose to share about your device and the nature of your enquiry.
If you contact us by phone or email directly, we may retain records of that communication, including your contact details and the content of the exchange, for the purpose of responding to your enquiry and managing any subsequent service relationship.
When we carry out a repair or other service, we collect the information necessary to manage that service, including device details, fault descriptions, contact information, and any billing information required to process payment.
Our website uses cookies as described in our Cookie Policy. Cookies may collect technical information about your visit, including your approximate location, browser type, pages visited, and time of visit.
We use the personal information we collect for the following purposes:
We do not use your personal information for marketing purposes without your explicit consent, and we do not sell or otherwise transfer your information to third parties for commercial purposes.
Under UK GDPR, we rely on the following legal bases for processing personal information:
We retain personal information for no longer than is necessary for the purposes for which it was collected. In practice:
Under UK data protection law, you have the following rights in relation to your personal information:
To exercise any of these rights, please contact us at [email protected]. We will respond to requests within one calendar month. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, or disclosure. Our website is served over HTTPS. Enquiry data submitted through our contact form is transmitted securely and stored on systems with appropriate access controls.
No method of electronic transmission or storage is entirely secure. While we take our obligations seriously, we cannot provide an absolute guarantee of security.
Our website may use the following third-party services, each of which has its own privacy policy:
We do not use third-party advertising services, tracking pixels, or behavioural analytics tools.
We may update this Privacy Policy from time to time. The current version will always be available at this URL. Material changes will be noted on this page. Continued use of the website after such changes constitutes acceptance of the revised policy.
For any queries relating to this Privacy Policy or our data practices, please contact: [email protected] or Apple Shack Repair, Jewry St, Winchester SO23 8BB, United Kingdom.